New Management at Bilborough Medical Centre

March 28, 2019  |  by Tessa Smith

From 1st April 2019, Bilborough Medical Centre, and its sister site Assarts Farm Medical Centre will be operated and managed by the Nottingham City GP Alliance.

Nottingham City CCG, who commission the practice, recently announced that they were seeking to appoint a new provider to operate the practice under a 2-year caretaker contract from April 2019. Due to little interest from other parties, and the Alliance’s prior experience of operating another GP practice under a caretaker contract (read more about that here), the contract was awarded to Nottingham City GP Alliance.

Bilborough Medical Centre, with its patient list of over 9,000 patients, will continue to operate from its two sites and the current, cohesive practice team will remain in situ. One change that patients will notice is the arrival of several permanent GPs who will have set days of working at the surgeries. Appointment availability and volume are set to increase too, and patients registered at the practice will continue to have access to GP+, the evening and weekend GP service in central Nottingham.

When asked about the upcoming handover of the practice to the Alliance, one patient commented:

“I am feeling very positive about Bilborough Medical Centre’s future. Having received care and attention over the last 45 years, they do care about the ageing population. Very friendly atmosphere and clean and bright premises.”

Julia Overton, Assistant Practice Manager at Bilborough Medical Centre said:

“With the support of Nottingham City General Practice Alliance, Bilborough Medical Centre and Assarts Farm Medical Centre look forward to working with our patients to improve the services we offer and the health and wellbeing of our patients and their carers. We are excited about this opportunity to develop a secure and sustainable future for our practice and the population we serve.”

Emma Bravery, who is Chief Operating Officer at Nottingham City GP Alliance commented:

“We look forward to working with the team at Bilborough Medical Centre, who have proven to be a resilient and dedicated group and are all clearly committed to caring for their patients. Our role is to ensure that the practice gets the support and resources it needs to overcome the challenges identified by its recent CQC report, and thereby provide excellent, safe, effective and responsive care to their patients.

We are well aware of the challenges ahead and will be engaging with the Practice staff, patients and carers, NHS England, Nottingham City CCG and the Care Quality Commission to achieve that end. Our first priority is to establish a stable leadership for the practice, including recruiting Clinical and Managerial leads and increasing the number of appointments available. We welcome ideas and feedback from the patients who are key to the success of the practice.”

Find out more about the practice over on its website.

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